If you need to see a comprehensive list of who is owing and how much, the overdue report is where you want to go!
Step 1. Go to settings > reports > overdue
Step 2. Filter you results by time period, club and/or active members only.
Step 3. Select the a member by clicking - this will take you to their profile
Step 4. From here you can choose to write off individual transactions or the entire sum, or reprocess individual transactions or the entire sum.
Please note: If you reprocess the entire sum it is essentially creating a new transaction with the new combined total, so this will incur another transaction fee on top.
Was what you were looking for not in this article? Try these ones below:
Members Report
Understanding Payments
Dishonoured Payments
Paychoice Settings and Fees
Still can't find what you are looking for? Have a chat with one of our team members by clicking the blue chat icon on the bottom right.