Skip to main content

Finding Members

How to Search For and Find a Specific Member

Aron Bury avatar
Written by Aron Bury
Updated over 3 years ago

Finding members in Journey is easy and can be done in a few ways:


Using the top search bar

You can use the top search bar to find everything from classes, membership types, and of course - members.

You can search for a member using the following details:

  • Part or all of their first name

  • Part or all of their last name

  • Part or all of their email address

  • Part or all of their phone number

Using the 'Members List' tab on the left

In the members tab, you can search using all the same options as above, but you can also search for members based on their status, home club and tag - or a combination of these filters.

Finding member in classes

If you view members who have booked into a class, you can simply select the class and click 'Class Details'

This will take you to the attendance page where you can view all members that have booked, attended and that are on the wait list.

More information on classes here.


Was what you were looking for not in this article? Try these ones below:

  • How to add a member

  • How to manage member payments

  • How to manage a member’s membership

  • How to communicate with members SMS/Email

    Still can't find what you are looking for? Have a chat with one of our team members by clicking the blue chat icon on the bottom right.

Did this answer your question?